In the past, baby boomers have been generally less interested in tech and relied on it less than their younger counterparts. Enter the pandemic. The pandemic has caused a shift in baby boomers’ relationship with tech, resulting in a higher reliance on tech more than ever before. Boomers have increased their device portfolios and have developed an enthusiasm for digital entertainment. While tech is becoming more a part of baby boomers’ daily lives, this generation is still not as tech savvy as younger generations, who grew up immersed in technology at a young age. When faced with computer problems, for instance, baby boomers are typically less equipped to fix such problems on their own.

If you’re dealing with a computer problem or issue, what options do you have? You could call your children or even grandchildren if they live close to you, and it’s likely you’ve done this in the past. You can take your computer to a repair shop, but that’s time consuming and you risk physical damage to your computer during the transporting process. A better option that you might not know exists is to use a remote computer repair service, such as Boxaid.

How does remote computer repair service work?

An online support technician will connect to your computer remotely to fix your issue. This means a technician does not need to come to your home. In the age of Covid, this is a huge benefit, especially for older adults at higher risk. Basically, you call and describe your problem, then a support technician will walk you through how to connect the technician to your computer. From there, you can sit back and watch the technician until your problem is resolved. Once you’re satisfied that your computer has indeed been fixed, you’ll pay for the service and get back to your life.

What problems can they resolve?

Computer optimization is one of the more popular remote pc repair services at Boxaid. Over time, your computer might start to run slower, so a technician can perform a tune-up which will increase speed and remove junkware. Virus removal is another popular service. Even with an anti-virus program on your computer, this is unfortunately a common scenario due to more sophisticated virus and malware programs. Boxaid can also help with peripheral device problems, like printers, cameras and other USB devices.

Why choose Boxaid?

This company has been around for over 15 years and is based and founded in the U.S.A. It has tons of real reviews from customers that you can read through to gain confidence, and it’s been reviewed by the The Wall Street Journal. You do not pay until your computer is fixed and they also offer a money back guarantee. Boxaid has an A+ rating with the BBB, so you can feel confident you are hiring a reputable company. The convenience and time-savings of choosing a remote repair service cannot be overlooked, either. Gone are the days of dropping off a device at a repair shop and having to wait days or weeks to get it back. Instead, you can make a phone call and have your issue fixed the same day.

Next time you’re faced with a computer problem, save yourself time and a headache and go right to the pros at Boxaid.